Privacy Policy

At Webster Building, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and manage your data.

Information We Collect

We only collect information that is reasonably necessary to provide you with our carpentry and building services. This may include:

• Contact Details: Your name, phone number, email address, and physical address (for site visits and project locations).
• Project Information: Details about your home, renovation plans, council approvals, or photos of the work site.
• Financial Details: Information required to process payments or invoices (such as bank details).

How We Collect Information

We collect information directly from you when you:

• Fill out a contact form on our website or social media.
• Request a quote or book an on-site consultation.
• Communicate with us via phone, email, or text.

How We Use Your Information

We use your personal data strictly to run our business and deliver quality workmanship. Specifically, for:

• Providing quotes, invoicing, and managing project communications.
• Organising materials, deliveries, and subcontractor services (if required for your project).
• Answering your enquiries and providing customer support.

Sharing and Security

We never sell your personal information. We only share your details with third parties when essential to complete your project (e.g., local material suppliers, certifiers, or specialised subcontractors).

We take reasonable steps to store your information securely, protecting it from unauthorised access, loss, or misuse.

Your Rights

You have the right to request access to the personal information we hold about you, or to ask us to correct or delete it. If you have any privacy-related questions, please contact us directly.